Reasons

Why do we need online reception solutions?

In an increasingly competitive nail industry, customers not only care about the skills but also value the overall service experience – especially
the welcoming, consulting and support when entering the salon. However, hiring a direct receptionist in the US is difficult.

PROBLEM

WHEN TO HIRING A TRADITIONAL RECEPTIONIST

High salary costs (average $5,000+/month)
Not available 24/7
Difficult to find skilled & friendly staff

CONSEQUENCES

WHEN TO HIRING A TRADITIONAL RECEPTIONIST

Financial burden for the store
Missing out on after-hours customers
Impact on brand image

Solution

We offer smart alternatives

“Online Reception”

We are bringing a breakthrough to the US nail industry with our online reception solution – a smart system that helps you optimize operations and

enhance the customer experience

Smart display

Designed to be a friendly and efficient touch point for every customer. With an intuitive interface and smooth touch.

View service menu

Customers can comfortably learn about service packages, information and prices visually right at the store.

Make an appointment and get direct consultation

With just one touch, customers can instantly connect with our reception team via video call. Any questions will be answered, appointments will be confirmed quickly and professionally, giving the feeling of interacting with staff on site.

Comparison

Traditional & Online Reception Solutions

In the nail industry, where attentive and efficient care is key, the choice of reception method plays a crucial role, profoundly affecting both the facility’s operational efficiency and the overall customer experience.

CRITERIA TRADITIONAL RECEPTION ONLINE RECEPTION FROM VIETNAM
Expense ~ $5,000/month $1,250 – $1,800/month
Consulting & Scheduling After Hours No Yes (supports time extension)
Training & Expertise Depends on the staff Well trained staff
Multi-platform support (Facebook, Instagram, Yelp) No Yes
Fast Deployment Time consuming recruitment Ready to go in 3 – 5 days

Procedures

How it works specifically

This online reception solution helps salons in the US optimize the customer reception process by leveraging technology and human resources from Vietnam.

Here’s how it works in detail

CUSTOMER COMES TO THE STORE

Kiosk device (Smart TV screen)

Receive in-store booking requests
Show Menu, Services

SOFTWARE SYSTEM

Manage Menu, Services
Send Appointment Request to Receptionist

RECEPTIONIST IN VIETNAM

Remote consultation (English – Vietnamese bilingual)
Schedule appointments on the software
Receive remote appointments via hotline and social networks (Facebook, Instagram, Yelp, ETC)

CUSTOMERS COME TO THE STORE

Kiosk device (Smart TV screen)

Receive in-store booking requests
Show Menu, Services

SOFTWARE SYSTEM

Manage Menu, Services
Send Appointment Request to Receptionist

RECEPTIONIST IN VIETNAM

Remote consultation (English – Vietnamese bilingual)
Schedule appointments on the software
Receive remote appointments via hotline and social networks (Facebook, Instagram, Yelp, ETC)

Pricing

Service costs

We provide cost-effective online reception solutions that help you optimize operations without worrying about the burden of human resources.

SERVICE PACKAGE DAILY PRICE PRICE PER MONTH (ESTIMATE)
Under 6 months of use $59.99/day $1,500 – $1,800/month
Over 6 months of use $49.99/day $1,200 – $1,500/month

User

Who is the solution for?

Our online receptionist solution is specifically designed to meet the needs of US salon owners looking for growth and efficiency.

It is ideal for:

A growing chain of stores needs a flexible & consistent staffing solution

If you are looking to reduce the burden of salaries, benefits, and staff training costs while still ensuring service quality, this solution is for you.

Stores that want to increase professionalism & online interaction with customers

When the number of customers exceeds the current team’s service capacity, causing overload, missed calls or appointments, our system will be a lifesaver, helping you manage the flow of customers more effectively.

The salon is crowded but lacks consultants and appointment booking staff

In the digital age, having a seamless and professional online interaction channel not only enhances your salon’s image but also significantly improves the customer experience, attracting more technology-savvy customers.

Shop owners who want to save on staffing costs

For shop owners who plan to expand, this solution provides a centralized staffing model that is easy to scale and manage across multiple locations without the need for individual recruitment and training for each location.

Contact

Contact for consultation & Demo

We are ready to provide detailed advice and demo the solution directly in 30 minutes.

👉 Leave your information or message us for support today